Our phone line is staffed Monday to Saturday, 9am to 6pm, so for a same-day room call as early in the day as you can. Tell the agent where you need to be, what time you expect to arrive, how many people are staying and your budget. The agent checks what is available and comes back with options, saying what each price includes.
If you contact us outside those hours, send the quote form and we reply as soon as we can. We cannot confirm a room for tonight until an agent has spoken to you, so if you need a room outside those hours, for example on a Sunday or late in the evening, you may also want to check with hotels directly.
Sometimes, and sometimes not. A hotel with empty rooms may lower its price close to the date, but a hotel that is nearly full usually will not. Near busy events or in peak season, last-minute prices can be higher than booking ahead. The only way to know is to compare for your date, which is what we do on the call.
If nothing suitable is available tonight, we can look at tomorrow, at a nearby area, or at a different kind of hotel. If you can plan ahead, read our guide to last-minute hotel deals and our page on booking hotels near you.
Once the agent has your details, they check what is available and come back with options. Each option states what the price covers, whether taxes and fees are included, and what the cancellation terms are. Take a moment to read these before you say yes, because last-minute rates can be less flexible than rates booked well in advance. If you accept, ask the agent to confirm the booking details by email, including the hotel name, the dates, and the total price.
We cannot guarantee a room for tonight, and we cannot confirm availability outside our phone hours. We would rather tell you that now than leave you waiting.
Each price shows the date it was checked and what it covers. Call to confirm availability before you book.
We are updating our published prices. Tell us where and when and an agent will come back with options, or call to book now.
No. Availability changes through the day. An agent checks what is available and tells you what can be booked.
As early in the day as you can. Our phone line is staffed Monday to Saturday, 9am to 6pm.
Send the quote form and we reply as soon as we can. For a room outside our opening hours, such as on a Sunday, you may need to contact hotels directly.
We book hotels in the UK and Europe, and in Turkey and Dubai. Same-day abroad depends on the hotel and your travel plans, so call to discuss it.
It varies. Some hotels lower prices close to the date and others raise them. We compare for your date.
Prefer to talk? Call +44 20 3893 5434, Monday to Saturday, 9am to 6pm.